OK so i talked to Jayne today and she said that she wanted to file by day instead of file by order, i knew the day would come when she was going to change the way things were done at the desk, i sure did when i took over the desk, the real crappy thing about this is she is going to so regret it when she does, that is not the thing she should have changed, not that i had all of the answers but, i do know when she goes to find something she is going to be pissed, i also think that i might have made a bad choice in saying that she was going to do a good job there, that she was my choice. I hate when you think something is going to be great and it sucks. or so be sucking as Carol would say. I think that the lazy way out is never the way. well, not my problem anymore...right SUCKS